Cancellations & Refunds Policy

Last updated: August 1, 2025

At Model Connect, we strive to provide a transparent and reliable experience for everyone on the platform. To maintain fairness and clarity, the following policies apply to all membership plans and add-on credit purchases.

No Cancellations

Once a membership plan or add-on credit pack has been purchased and confirmed, it cannot be cancelled. We encourage you to carefully review all plan or credit details before completing your purchase.

No Refunds

All payments made for memberships and credit packs are non-refundable. Please ensure you understand the features, validity, and benefits of each option prior to purchase.

Need Help Deciding?

If you have any questions or are unsure about which plan or credit pack is right for you, feel free to contact us — we're happy to help before you make a purchase.

Contact Information